Shipping policy

Shipping Policy

Thank you for shopping with us. We are committed to delivering your order in a timely and efficient manner.

Order Processing

All orders are processed within 1–3 business days after receiving your order confirmation. Orders are not shipped on Sundays or public holidays. You will receive a notification once your order has been dispatched.

Shipping Time

Estimated delivery times may vary depending on your location:

• Within Country: 3–7 business days

• Remote areas: 5–10 business days

Please note that delivery timelines are estimates and may be affected by external factors such as weather, courier delays, or high demand periods.

Shipping Charges

• Free shipping on orders above $75

• A standard shipping fee is $4.95

(You can update pricing as per your store policy.)

Items marked as “Free Shipping” qualify for free shipping regardless of order total.

Order Tracking

Once your order is shipped, you will receive a tracking link via email/SMS to monitor your delivery status in real time.

Delivery Issues

If you experience any delays or have not received your order within the expected timeframe, please contact our support team with your order details. We will assist you promptly.

Incorrect Address

Please ensure that your shipping address is accurate at checkout. We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

Damaged or Lost Packages

If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery. We will investigate and provide a suitable resolution.